Frequently Asked Questions

Q: What does your authentication process involve?

A: Each item is analyzed by a qualified expert using signature comparison, ink and flow analysis, exemplar matching, and forensic examination techniques. We use industry-recognized practices to determine authenticity.

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Q: How long does the authentication process take?

A: Standard authentication typically takes 7–10 business days. Express service is available with a 48–72 hour turnaround.
 

Q: What kind of items do you authenticate?

A: We authenticate signed photographs, documents, trading cards, sports equipment, memorabilia, and more. Items must be visible and legible for examination.

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Q: Do you authenticate modern autographs or only vintage?

A: We handle both modern and vintage autographs, including contemporary celebrities, athletes, musicians, and historical figures.
 

Q: What happens if you can't authenticate an item?

A: If we determine that an item is not authentic or inconclusive, no COA will be issued. The fee covers expert evaluation and is non-refundable.

 

Q: What is a Certificate of Authenticity (COA)?

A: A COA is a document issued by Heritage Authentication Services confirming that an item has been reviewed and deemed authentic by our experts. It includes serial numbers, a photo area, and detailed information.
 

Q: How do I verify a COA issued by your company?

A: You can verify the authenticity of a COA by entering the serial number into our online verification system or contacting us directly.
 

Q: Can I get a refund if I disagree with the result?

A: Authentication is an expert opinion based on evidence and comparison. Because of the subjective nature of the field, all fees are non-refundable.
 

Q: Do you attend events for live authentication?

A: Yes, we offer in-person witnessing and on-site authentication for signings and collector events by appointment.